Ugh…I seethe when I hear those words.

In fact, the only words that incense me more (and faster) are “No, we’re all out of size 8 in that Prada shoe that is on sale” and “We need to talk about where this relationship is going…”

Thanks to reader Paul Cornelius in Carrollton, Texas for this info on the Discover Card:

When you call 1-800-DISCOVER, the first pre-recorded message is “Para Espanol, Oprima…” blah, blah. No, the message doesn’t say “thank you for calling, how may we help you” or something of that nature, umm, in English.

The sad part is…I invest with Discover’s parent company, Morgan Stanley. This will not however, preclude me from having a little chat with my broker…before my next deposit.

Please feel free to do the same. Here is their email.